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Reservations, Waitlists & Tech
Booking apps, POS systems, tipping, service fees, and guest experience tools.
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Latest in Reservations, Waitlists & Tech
Here are the 10 most-booked restaurants in Boston, OpenTable says
1+ day, 15+ hour ago (582+ words) Hoping to try one of Boston's hottest restaurants? You may want to reserve a table in advance. On Sept. 5, OpenTable released an updated list of its 10 most-booked restaurants in Boston. Each of the eateries have thousands of ratings and are…...
Olive Garden customer calls out restaurant after staff drops check while she is still eating
1+ day, 3+ hour ago (511+ words) Getting the check usually means dinner is wrapping up. One Olive Garden customer was still midway through a bowl of chicken gnocchi soup and possibly contemplating more of the restaurant’s unlimited refills when hers arrived unexpectedly. TikToker Paige (@weluvliliana) shared…...
Phoenix steakhouse named best in US by NYT. Do you agree?
5+ day, 1+ hour ago (225+ words) The New York Times just revealed its list of 50 favorite restaurants in the U.S. for 2026. Their pick for Arizona was an iconic Phoenix steakhouse that recently got a "makeover" after over 70 years in business. The list was put together using the…...
‘My Boss Says We Have To Charge’: Woman Asks For Dunkin’ Receipt. Then The Worker Tells Her It’s 50 Cents
4+ day, 19+ hour ago (622+ words) A Dunkin' customer has caused discourse after sharing how an employee told her that she needed to pay 50 cents for a receipt. Asking for a receipt is pretty normal practice. But one customer was taken aback upon being told by…...
Square and OpenTable Unite for Enhanced Guest Experiences in Restaurants
5+ day, 5+ hour ago (196+ words) Square and OpenTable are joining forces to enhance the dining experience for restaurants and their guests. The expanded partnership provides restaurant owners with a powerful new suite of tools to better understand and engage with their customers, ultimately driving loyalty…...
Tripadvisor reveals the top 1 per cent restaurant that's winning over couples
5+ day, 13+ hour ago (326+ words) A Suffolk coast restaurant has been named among the best in the country. Sutherland House in Southwold has been placed among the top UK restaurants for a romantic meal in Tripadvisor’s 2026 Travellers’ Choice Awards Best of the Best Restaurants. The…...
Why Am I Tipping at a Self-Serve Cafe?
5+ day, 17+ hour ago (504+ words) I have a question that comes to mind almost every time I visit a self-serve cafe: What exactly am I tipping for? I walk up to the counter. I read the menu. I …...
Column | Miss Manners: Do we have to tip when we get bad service?
1+ week, 7+ hour ago (134+ words) The Washington Post They are a forgiving group, but sometimes the service is so bad they want to downsize the tip. Dear Miss Manners: My friends and I have been celebrating a monthly Moms Night Out for years. There are…...
These are the 10 most booked restaurants in Los Angeles
1+ week, 2+ day ago (476+ words) In a city that spans several hundred square miles, dining out in Los Angeles can look like a three-course meal at 71Above in downtown, enchiladas at La Parrilla in Boyle Heights or Goldburger’s smashburgers in Los Feliz — we could go on....
'Left with a smirk on their face': Waiter says she had to clean up a mess after a family with children dined, and had to pay 5% of the bill
1+ week, 2+ day ago (860+ words) A TikTok user who posts as Tee said in a video that she had to clean food off a restaurant floor after diners left, while still paying the restaurant a share of the check. She held a payment terminal that…...